Web-Based vs. Routine Follow-up after joint arthroplasty .
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Are patients satisfied with a web-based followup after total joint arthroplasty?
Clin Orthop Relat Res. 2014 Jun;472(6):1972-81256 patients 12 months or more postoperatively from total hip or knee arthroplasty were randomized to evaluate patient satisfaction with a web-based follow-up programme as opposed to routine follow-up. Patients were evaluated over 1 year based on a 7 point patient satisfaction questionnaire. The evidence presented in this study indicated that significantly more usual care patients reported higher levels of satisfaction than did web-based patients (82.0% vs. 75.6%). Usual care patients were more satisfied with surgeon care than were web-based patients (92.8% vs. 73.9%).
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